At Dreamforce 2025, Salesforce, Google, and Zebra Technologies unveiled the Retail Cloud Point of Sale (POS) on Android, a transformative solution designed to enhance in-store operations and customer engagement.
What Is Retail Cloud POS on Android?
Retail Cloud POS is a cloud-based point-of-sale system that integrates seamlessly with Zebra’s Android-based mobile devices, such as the TC5 and EM45 series. This integration empowers retail associates with real-time, location-based data, enabling them to perform critical tasks more efficiently and improve customer interactions.
Key Features & Benefits
-
Enhanced Frontline Productivity: Store associates can access unified data, view customer profiles, and manage inventory tasks directly from Zebra devices, reducing the need for multiple systems and improving task efficiency.
-
AI-Powered Insights: The solution leverages AI to provide personalized recommendations, detect potential return fraud, and assist in voice-based interactions, enhancing the overall customer experience.
-
Hardware Flexibility: Retailers can deploy Retail Cloud POS on existing Zebra devices, minimizing additional hardware investments and reducing training time for associates.
-
Omnichannel Integration: The system supports seamless integration across online and offline channels, providing a cohesive shopping experience for customers.
Availability
Retail Cloud POS on Android is set to be available in December 2025, offering retailers a powerful tool to streamline operations and elevate customer service.
Experience Dreamforce 2025
For those unable to attend in person, Dreamforce 2025 sessions, including the unveiling of Retail Cloud POS, are available for streaming on Salesforce+.
This collaboration between Salesforce, Google, and Zebra Technologies marks a significant advancement in retail technology, providing retailers with the tools needed to meet the evolving expectations of today’s consumers.
Share your Details for subscribe